StayBNB Terms & Conditions

Security deposit:
StayBNB request a refundable security deposit of £300. This is held to protect the property against damages and is returned appropriately.

Cancellation policy
For short stays under 28 days, StayBNB offers a flexible cancellation policy. Our flexible cancellation policy means that we offer a full refund up to 1 day in advance of the check-in.

For long stays of over 28 days, we have a stricter policy. Full refund if canceled within 48 hours of booking and at least 28 days before check-in. After that, the first 30 days of the stay are non-refundable.

House rules

  • Pets may be allowed depending on property. An additional pet deposit will be requested.
  • Events not allowed.
  • Smoking, vaping, e-cigarettes not allowed.
  • Tampering with any fire alarms or emergency equipment is not allowed.
  • Removing or causing damage to any items from within the
    apartments/houses is not allowed.
  • Using the technology supplied in any inappropriate or unlawful fashion or
    causing any disturbance is strictly not allowed.
  • Reservations must be made by adults of 21+. Anyone staying at the
    apartments under 18 must be accompanied by someone 21+.
  • Check-in window 15:00-20:00pm
  • Checkout time 10am

Additional Rules:
All guests are required to wash dishes. If dishes are to be washed after checkout a
£100 charge to the guest will be made.
All guests are asked to respect the property and to leave it a close to the condition
that it was found. Excessive cleaning will be charged at £100.

Policy
Bookings are made on a request basis only. Booking requests do not guarantee the booking. Your booking request will be followed up by a member of the StayBNB team to check availability.

The accommodation indicates the allowed occupancy, this occupancy must not be exceeded. StayBNB reserve the right to verify the occupancy in the accommodation.

Apartment prices are per night and are inclusive of VAT at the applicable rate at the time of your reservation. If the rate of VAT changes between the date of your reservation and the date of your stay, we may adjust the rate of VAT but the price you pay will remain the same.

StayBNB reserves the right to: change your accommodation during your stay for any reason; or cancel due to health and safety concerns. If we need to cancel your booking, we will inform you then issue a full refund. 

In regard to the Security Deposit, if a guest is responsible for any loss or damage in any wat then they forfeit the deposit and are liable to pay any reparations. If a guest breaches the above-state terms and conditions, StayBNB reserves the right to cancel the reservation with immediate effect. Your items will be immediately disposed of and return is not guaranteed. We also reserve the right to refuse future booking reservations from guests.

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